OysterCCC

OysterCCConsultants (OysterCCC), were established during 2005, by a group of like-minded, experienced professionals, who wanted to share their experience with a wider group of people. We act as an independent consultancy with many years of real, practical experience in the Computing, Telecommunications, Outsourcing, and in particular, the Contact Centre marketplace.

 

We are able to offer a full line of services including Contact Centre Consultancy, Telecommunications, Sales, Support, Performance Optimisation, Outsourcing Analysis, Contact Centre Management, Advisor Training, Interim Management, and even complete solutions including equipment and a Hosted Contact Centre. 

 

We help companies improve and maximise the performance of their people and technologies by providing a no nonsense, hands on approach wherever your company requires it.

 

Our website is designed to tell you just a little about our services, and to share information with you regarding the Customer Service industry. What we prefer, and our clients demand, is face to face, personal contact. We visit and talk to you, and help to let you know what's happening in your business. 

 

 

 

If you have any queries please click here to contact us or call us on 075549 01010

LATEST NEWS

 

July 2016

OCCC and CCEvolution have announced a strategic partnership to supply Consultancy and Contact Centre Solutions.

 

May 2016

OCCC attend the London & South East Contact Centre Awards, having been part of the judging panel.

See the UKCCF page by clicking the logo above.

 

April 2016

OCCC are pleased to announce the launch of our new range of Contact Centre Services. The "OCC Range".

Click here for more details

 

March 2016

Ofcom Persistent Misuse consultation ends, and potential new regulations are to be applied. Major changes for diallers. 

Click here for more details

March 2016

We are excited to announce the launch our new web site.

We will endeavor to keep you informed of any news that we believe is important to you.

February 2016

Latest Ofcom Consultation on Silent & Abandoned calls closes on 24th Feb. It is expected that Ofcom will publish the revised guidelines during the next 3 months.

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