OysterCCConsultants (OysterCCC), were established during 2005, by a group of like-minded, experienced professionals, who wanted to share their experience with a wider group of people. We act as an independent consultancy with many years of real, practical experience in the Computing, Telecommunications, Outsourcing, and in particular, the Contact Centre marketplace.
We are able to offer a full line of services including Contact Centre Consultancy, Telecommunications, Sales, Support, Performance Optimisation, Outsourcing Analysis, Contact Centre Management, Advisor Training, Interim Management, and even complete solutions including equipment and a Hosted Contact Centre.
We help companies improve and maximise the performance of their people and technologies by providing a no nonsense, hands on approach wherever your company requires it.
Our website is designed to tell you just a little about our services, and to share information with you regarding the Customer Service industry. What we prefer, and our clients demand, is face to face, personal contact. We visit and talk to you, and help to let you know what's happening in your business.
If you have any queries please click here to contact us or call us on 075549 01010
OCCC will be attending CCExpo on the 28th-29th Sept at London Olympia. Feel free to approach us for a chat. If you can't find us, visit the UK-CCF stand (C300), and we'll find you!
OCCC, with the UKCCF, have just chaired the latest meeting of the UK Home Agent Forum. Good Fun, Great Information. Check it out via the UK-CCF page by clicking on the logo.
OCCC and CCEvolution have announced a strategic partnership to supply Consultancy and Contact Centre Solutions.
OCCC attend the London & South East Contact Centre Awards, having been part of the judging panel.
See the UKCCF page by clicking the logo above.
OCCC are pleased to announce the launch of our new range of Contact Centre Services. The "OCC Range".
Ofcom Persistent Misuse consultation ends, and potential new regulations are to be applied. Major changes for diallers.
We are excited to announce the launch our new web site.
We will endeavor to keep you informed of any news that we believe is important to you.
Latest Ofcom Consultation on Silent & Abandoned calls closes on 24th Feb. It is expected that Ofcom will publish the revised guidelines during the next 3 months.