OysterCCConsultants (OysterCCC), were established during 2005, by a group of like-minded, experienced professionals, who wanted to share their experience with a wider group of people. We act as an independent consultancy with many years of real, practical experience in the Computing, Telecommunications, Outsourcing, and in particular, the Contact Centre marketplace.

 

We are able to offer a full line of services including Contact Centre Consultancy, Telecommunications, Sales, Support, Performance Optimisation, Outsourcing Analysis, Contact Centre Management, Advisor Training, Interim Management, and even complete solutions including equipment and Hosted Contact Centres. 

 

We help companies improve and maximise the performance of their people and technologies by providing a no nonsense, hands on approach wherever your company requires it.

 

Our website is designed to tell you just a little about our services, and to share information with you regarding the Customer Service industry. What we prefer, and our clients demand, is face to face, personal contact. We visit and talk to you, and help to let you know what's happening in your business. 

 

 

 

If you have any queries please click here to contact us or call us on 075549 01010

LATEST NEWS

 

November 2016

OCCC attend the Yorkshire & Midlands Contact Centre Awards, having been part of the judging panel.

See the UKCCF page by clicking the logo above.

Oct 2016

OCCC have been helping judge the UKCCF Yorkshire & Midlands Contact Centre of the year awards.

Sept 2016

OCCC will be attending CCExpo on the 28th-29th Sept at London Olympia. Feel free to approach us for a chat. If you can't find us, visit the UK-CCF stand (C300), and we'll find you!

Sept 2016

OCCC, with the UKCCF, have just chaired the latest meeting of the UK Home Agent Forum. Good Fun, Great Information. Check it out via the UK-CCF page by clicking on the logo.

July 2016

OCCC and CCEvolution have announced a strategic partnership to supply Consultancy and Contact Centre Solutions.

Download Corner

OysterCCC are happy to provide a number of free downloads and Case Studies.

Click on this link to discover whats available.

Download Corner

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