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About us

OysterCCConsultants (OysterCCC), were established during 2005, by a group of like-minded, experienced professionals, who wanted to share their experience with a wider group of people. We act as an independent consultancy with many years of real, practical experience in the Computing, Telecommunications, Outsourcing, and in particular, the Contact Centre marketplace.

We are able to offer a full line of services including Contact Centre Consultancy, Telecommunications, Sales, Support, Performance Optimisation, Outsourcing Analysis, Contact Centre Management, Advisor Training, Interim Management, and even complete solutions including equipment and Hosted Contact Centre solutions.

We help companies improve and maximise the performance of their people and technologies, by providing a no nonsense, hands on approach wherever your company requires it.

Our website is designed to tell you just a little about our services, and to share information with you regarding the Customer Service industry. What we prefer, and our clients demand, is face to face, personal contact. We visit and talk to you, and help to let you know what's happening in your business.

We are located in the UK to service the European marketplace, in the USA to service the America's and Australia to cover the Asia Pacific rim.